You do not have to be homeless to ask for housing-related support.

You may be concerned about:

  • serious disrepair;
  • damp or mould;
  • electrical or fire safety;
  • heating or hot water;
  • locks or security;
  • overcrowding;
  • pests;
  • landlord access to your accommodation;
  • harassment or intimidation;
  • threatened eviction;
  • your deposit;
  • another concern about the safety or condition of your home.

The appropriate response will depend upon whether you live in:

  • University accommodation;
  • private rented accommodation;
  • purpose-built student accommodation;
  • accommodation provided through another organisation.

There are three ways you can tell us what happened