Report + Support
Welcome to Report + Support
The University of Wolverhampton is committed to creating a safe, inclusive and supportive environment for our community.
Report + Support is a safe and confidential way to access support, raise a concern or report something that may be affecting you or someone else.
There are three ways to use Report + Support:
Share with contact details - Use this route if you would like support for yourself or are concerned about the wellbeing, safety or behaviour of someone else. This includes concerns about safeguarding, wellbeing, harassment, discrimination, hate, domestic abuse, sexual misconduct and other welfare or safety concerns.
Support to Study - For staff who need to raise concerns or request additional support where a student's circumstances may be affecting their studies, placement or training. This includes Support to Study, Pregnant Student Support, Fit to Train, Fitness to Practise, Trusted Person Notifications and Freedom of Speech Concerns.
Anonymous Reporting - Use this route if you would prefer to share information without identifying yourself. Anonymous reports help us understand patterns and areas of concern. You can also choose to communicate with us through anonymous two-way messaging while maintaining your anonymity.
Not sure which route to choose? Choose the one that feels most appropriate. We will review your report and make sure it reaches the right team.
If someone is in immediate danger, a crime is in progress or urgent medical assistance is required, call 999.You can also explore our support pages for practical guidance and information about University and external support services.
There are three ways you can tell us what happened
Already reported?
If you’ve submitted a report and been given a code to speak with a caseworker you can log in below
Log in to MessagingSupport
Student Life – Support for You
- Finding the Right Support
- ASK@WLV – Not Sure Who to Ask? Start Here
- Accessibility, Disability and Inclusion
- Mental Health and Wellbeing
- Safeguarding – When You Are Worried About Safety or Harm
- Support to Study- Helping You Stay Engaged and Succeed
- Student Money
- Careers, Employability and Your Future
- Student Success Coaches – Helping You Make the Most of University
- Library & Skills for Learning – Supporting You to Study Successfully
- Chaplaincy – Faith, Community and Someone to Talk To
- Your Students' Union – Independent Advice, Representation and Student Voice
- Not Sure What Support You Need?
- Making a Student Complaint – Understanding Your Options
Choosing the Right Support For You
- Support Looks Different for Different People
- Finding Support That Feels Right for You
- Race, Culture and Identity Support
- LGBTQIA+ Support
- Faith, Belief and Spirituality Support
- Disability, Neurodiversity and Long-Term Health Conditions Support
- Men's Support
- Women's Support
- Care Experienced and Estranged Student Support
- Support for Student and Staff Carers
- First Generation Students
General Support
- Internal support for staff
- Raising a Concern as a Member of Staff
- Frequently Asked Questions
- What specialist organisations are out there?
- What Happens When You Report?
- What Happens After I Submit A Report?
- Consent to investigation or external reporting
- A Concern Has Been Raised About Me
- Duty of Care Explained
- Investigations, Formal Processes and Your Report
- Why Might the University Act Without My Consent?
- What Happens If A Report Is Made About Me?
- Help Us Improve Report and Support
- Data Subject Access Requests (DSARs)
- Police Requests for Information – Guidance for Staff
Personal Safety and Staying Safe
- Key Information
- University Security
- SafeZone
- Staying Safe When Walking
- Getting Home Safely
- Drink Spiking
- Sexual Consent and Personal Safety
- Harassment, Stalking and Feeling Unsafe Around Someone
- Hate Incidents and Hate Crime
- Something Has Happened — What Should I Do?
- Reporting Something Is Not the Same as Making a Formal Complaint
- Looking Out for Someone Else
- Personal Safety Is a Shared Responsibility — Harm Is Not
Online Harm and Digital Safety
- Online spaces are an important part of everyday life.
- What Can Online Harm Look Like?
- You Do Not Have to Deal With It Alone
- Safeguarding Can Help You Build a Digital Safety Plan
- Why We Will Not Simply Tell You to Come Off Social Media
- Blocking Is Not Always the First Step
- Preserve Evidence Before Deleting Things Where It Is Safe to Do So
- Warning Signs That Online Behaviour May Be Escalating
- Financial Safety
- Intimate Images and Sexual Harm
- Trusted People Can Help
- If Online Harm Is Affecting Your Mental Health
- If You Are Worried About Someone Else
- What Happens When I Contact Safeguarding?
- If You Are in Immediate Danger
Safeguarding
- When Is Something a Safeguarding Concern?
- Professional Curiosity: Looking Beyond the Obvious
- Understanding Confidentiality and Safeguarding
- Information Sharing and Safeguarding
- Capacity, Choice and Risk
- What Happens After a Safeguarding Referral?
- What is a LADO and When Might Information Be Shared?
- Understanding Power Imbalances
- Children and Young People: Safeguarding Responsibilities in a University Setting
- Children on Campus: Guidance for Students, Staff and Visitors
- Bringing Your Family to University: A Guide for Home and International Students
- Understanding Vulnerable Adults, Adults at Risk and Adult Safeguarding
- Safeguarding and Neurodiversity
- Safeguarding and International Students
- Safeguarding and Accommodation
- Self-Neglect: When Someone Stops Looking After Themselves
PREVENT
- Understanding Prevent in a University Setting
- What Is Radicalisation?
- Understanding Extremism and Terrorism
- Online Radicalisation and Digital Influences
- Freedom of Speech, Academic Freedom and Prevent
- What Is Channel?
- Recognising Vulnerability to Radicalisation
- Understanding Grievance and Identity
- Understanding Proscribed Terrorist Organisations
- External Speakers, Freedom of Speech and Your Responsibilities
Fitness to Practise and Professional Suitability
- What does Fitness to Practise mean?
- Who does this apply to?
- Why are students on professional courses treated differently?
- What kinds of concerns might be considered?
- What about health, disability or mental health?
- A concern does not automatically mean formal Fitness to Practise proceedings
- Safeguarding and Fitness to Practise
- What happens if a concern requires formal consideration?
- What could the outcome be?
- Can I explain what has happened?
- What if I am already a registered professional?
- Confidentiality and information sharing
- If you are worried about your own Fitness to Practise
- If you are worried about another student's professional suitability
- Fitness to Practise, Safeguarding and Support – What's the Difference?
- Need Support?
Digital Citizenship
- Netiquette: Being Respectful, Professional and Safe Online
- Online Harassment, Cyberbullying and Digital Misconduct
- Healthy Digital Boundaries and Online Relationships
- WhatsApp Groups and Digital Communities: Staying Respectful, Safe and Professional
- Screenshots, Recording Conversations and Sharing Digital Content
- Digital Footprints and Online Reputation
- Social Media, Professionalism and University Life
- Photography, Filming and Social Media: A Guide to Consent, Privacy and Safeguarding
Personal Relationships and Professional Boundaries
- Personal Relationships and Professional Boundaries
- Recognising Grooming, Abuse of Power and Boundary Crossings
- Disclosure of Pre-Existing Staff and Student Relationships
- Guidance for Line Managers Managing Disclosures of Pre-Existing Staff and Student Relationships
- Identifying Conflicts of Interest
- Guidance for Staff Who Have Disclosed a Personal Relationship with a Student
- Staff Relationships and Disclosure Requirements
- Guidance for Managers, Directors and Deans Managing Disclosures of Staff Relationships
- Guidance for Staff in a Relationship with Another Member of Staff
- Additional Guidance for Managers, Senior Leaders, Directors and Deans
Freedom of Speech
- Freedom of Speech, Academic Freedom and Harassment
- Examples: Freedom of Speech, Academic Freedom and Harassment
- Understanding Chilling Effect and Personal Choice
- Professional Programmes, Freedom of Expression and Professional Standards
- Managing Disagreement Well
- Developing Skills for Managing Disagreement Well
- Critical Thinking, Evidence and Challenging Our Own Assumptions
- External Speakers, Freedom of Speech and Your Responsibilities
- What Support Is Available If I Think My Freedom of Speech Has Been Restricted?
- Peaceful Protest, Campaigning and Student Activism
- Free Speech Complaints: Understanding the Office for Students Complaints Scheme
Suicide, Self-Harm and Staying Safe
- Suicide, Self-Harm and Staying Safe
- Suicidal Thoughts Can Look Different for Different People
- Passive Thoughts Are a Reason to Seek Support
- What About More Active Suicidal Thoughts?
- Self-Harm
- What Happens If I Tell Safeguarding?
- Safety Planning Is for Everyone
- Why Make a Safety Plan Before You Need One?
- What Might Be in My Safety Plan?
- Hope Matters
- You Do Not Need a Mental Health Diagnosis
- Asking for Help Is a Strength, Not a Threshold Test
- Create Your Own Safety Plan
- If You Need Help Now
Alcohol, Drugs and Substance Use – Support and Advice
- General Advice
- You Will Not Be Judged for Asking for Help
- Staying Safe, University Rules and Your Responsibilities
- I’m Not Sure Whether My Use Is a Problem
- What Are You Using It For?
- Reducing Harm
- Mixing Alcohol, Drugs and Medication
- If You Use Alone
- Overdose and Medical Emergencies
- Dependence and Withdrawal
- Mental Health and Substance Use
- Your Studies
- Professional Courses and Placement
- Alcohol and Substance Use – Information and Support for Staff
- Safeguarding and Substance Use
- Naloxone and Opioid Overdose
- Injecting Drug Use
- I Want to Reduce or Stop
- I Don’t Want to Stop
- I’m Worried About Someone Else
- What Happens If I Ask the University for Help?
- Confidentiality
- Need Help Now?
Housing, Homelessness and Accommodation Support
- General Overview
- I have nowhere safe to stay
- I am sofa surfing
- I am worried I might lose my accommodation
- I am experiencing domestic abuse or do not feel safe at home
- I have problems with my landlord or the condition of my accommodation
- I have children or somebody else depends on me
- How Can the University Help?
- Can the University Provide Me With Accommodation?
- Why Will We Ask About Affordability?
- What Happens When I Ask the University for Housing Support?
- Will Asking for Housing Support Affect My Studies?
- What the University Cannot Guarantee
- Need Help Now?
Scams, Fraud and Exploitation
- Staying Safe in a Digital and Connected World
- Online Safety and Digital Citizenship
- Modern Slavery, Criminal Exploitation and County Lines
- Understanding Exploitation
- Types of Exploitation: Understanding the Different Forms of Harm
- Sexual Exploitation: When Intimacy Is Used as a Tool of Control
- Criminal Exploitation and County Lines
- Online Exploitation, Sextortion and Image-Based Abuse
- Financial Exploitation and Scams
- Modern Slavery, Human Trafficking and Labour Exploitation